Admin Manage Disputes allows administrators to manage and resolve disputes between buyers and sellers on the services marketplace. Administrators review evidence and make binding decisions.
Overview
Dispute resolution is critical for maintaining trust in the marketplace. Administrators review disputed orders, examine evidence from both parties, and determine appropriate resolutions.
How to Access
- Step 1: Log in as administrator
- Step 2: Navigate to Services Marketplace in the admin menu
- Step 3: Click on Manage Disputes
Prerequisites
- Administrator access required
Features
- View all open disputes
- Review order and message history
- Request additional evidence
- Make binding decisions
- Issue refunds or release payments
Quick Reference
| Route | admin.services.disputes |
| Permission | admin_only |
| Category | Services Marketplace |